Intranet KPI, measuring the project’s results
October 11, 10:30 - 13:30
Verdi Room
Robert Kaplan said you can’t manage what you can’t measure.
And even to better manage an intranet project we must learn to measure it over time and to evaluate its effects on people and organization.
In this workshop we will understand what are the main indicators of an intranet project and how to be able to use them to measure their success on the basis of the objectives we have set.
We will examine the quantitative and qualitative indicators, the direct and the indirect ones and we will understand how to use them according to our specific project.
Agenda
Every speaker's talk has simoultaneous translation from italian to english and from english to italian.
8:30
Registration and welcome coffee
10:00
10:30
13:30
Lunch, Expo and Sponsor Activity
14:30
17:30
Conclusions
Some talks are to be defined: the agenda may be subjected to changes (both on day 10 and day 11)